Nairobi Water technicians are on site carrying out emergency repairs to a major pipeline from the Kabete Water Treatment Plant to restore supply to several parts of Nairobi following an interruption caused by vandalism.
The repair works have necessitated the shutdown of the Kabete Distribution Mains, affecting several residential and commercial areas across the city.
The emergency shutdown took effect at 7 pm on Wednesday, November 11, and was initially scheduled to run until 6pm on Thursday, November 12, 2026.
Areas affected include Westlands, Riverside, Lavington, Waruku, Parklands, Kangemi, Mountain View, Thiongo Road and their environs.
Other affected neighbourhoods include Kilimani, Kileleshwa, Upper Hill, Lower Hill, Madaraka, Nairobi West, South C, Karen's Mbagathi Ridge and parts of Langata and Kibera.
Several institutions are also affected, including Kenyatta National Hospital, Nairobi Hospital, Forces Memorial Hospital, Mbagathi Hospital, and KEMRI Flats.
The company says the disruption follows vandalism of one of the major pipelines supplying water from the Kabete Water Treatment Plant at Kianda School, off Waiyaki Way.
The shutdown is also expected to affect the Dog Unit area in Langata, Langata Women’s Prison, the National Housing Corporation, Jonathan Ngeno, Breeze, Chelsea Marina and Southlands.
In the south of the city, residents in Ambose(li), Hatheru, Chalbi, Kenya High, Woodley, Ngong Road, Jamuhuri, Joseph Kangethe Road, Makina and Karanja Road have also been advised to prepare for the interruption.
Other affected facilities and public spaces include the Directorate of Defence and Uhuru Park.
Nairobi Water says customers should make arrangements to manage the water remaining in storage tanks and household containers until repairs are completed and supply is restored.
The company has not indicated whether restoration will be gradual or simultaneous across affected neighbourhoods.
Nairobi Water has urged residents and businesses in the affected areas to use available water sparingly as its teams work to restore normal supply.
The utility company has apologised for the inconvenience and urged customers requiring assistance to contact its toll-free line on 0800 724 366.
